Our Services

  • services
    Debt Collection

    Cloud Collections are unique in our offering of debt collection services.

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  • services
    Payment Management

    Payment Management increases your customers experience whilst freeing

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  • services
    Legal Services

    Where demands for payment are not successful it may be necessary

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Our Technologies

  • technology
    Digital Visual IVR

    The cloud-based solutions enable work-flow automation, rapid deployments...

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  • technology
    Analytical Reporting

    The Cloud Payment Group provides key insights for every level of business ...

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  • technology
    On Demand App-API Integration

    Cloud Payment Group provides the next generation of debt collection ...

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  • technology
    Debtview™

    Whilst DebtView™ keeps you informed of all activity on your accounts it also ...

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about

About Us

Cloud Payment Group were formed in December 2017 and bring to the market over 50 years’ experience spread across the Debt Collection, Software and Data industries bringing a unique dynamic approach to an antiquated industry.

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Our Industries

industries
Commercial

Cloud Collections have a wealth of experience in the Trade Credit area collecting both small and large accounts.

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industries
Strata

Collecting strata levies is an important function of any successful strata scheme.

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industries
Local Government

Cloud Collections work closely with Local Government to understand their organisation and their community’s requirements...

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industries
Medical

Cloud Collections provides specialised debt recovery services to organisations within the medical sector.

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industries
Education

Cloud Payment Group provide account management services to all levels of educational institutions across Australia and New Zealand

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industries
Insurance

Cloud Payment Group work with Insurance companies collecting on Insured and Uninsured claims in both Australia and New Zealand

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industries
Utilities

Our On-Demand App is perfect to handle High Volume portfolios where varied call times and contact management are important to maximise results

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Testimonials

testimonials

I have been dealing with Cloud for some time now and always found them to be very professional and demonstrate utmost integrity. I would gladly recommend Cloud to anyone considering their services.

testimonials

"Cloud have been nothing but a pleasure to work with in regards to the recovery of debt. They have ensured that all accounts have been dealt with professionally and with utmost sensitivity - as we are a medical clinic this is a very important aspect. Cloud are very quick and easy to correspond with, as well as have ensured that our feedback and requests have been heard and followed through with accordingly. Would 100% recommend Cloud onto anyone who is struggling with debt recovery as it feels they can find absolutely anyone regardless of whether they have changed name, address or contact number!"

testimonials

It is with much enthusiasm that I am writing to recommend the services of Cloud.

Although we have only been using them for a fairly short time, we are more than pleased with the service.

Stephanie Hughes listened to our requirements as a company, and has implemented a quick and easy change over from our previous agents.

Our debt submissions are handled swiftly, and periodic prompts for action are ideal to keep the process moving along. Within a week one submission was paid and cleared, when previous attempts over a couple of months were fruitless.

It’s been a pleasure to deal with people who obviously enjoy their work and are very knowledgeable at it, please feel free to contact me.

testimonials

I have no hesitation in recommending Cloud services.

From engaging with Cloud it has been pleasurable, they listened to my requirements and delivered services that maximised my recovery potential.

A big issue for my organisation was gaining up-to date contact details and increasing contact with overdue accounts. Cloud thought outside the box and delivered data cleanse on my customer’s which then enabled them to deliver the on-demand app by the smart phone.

In only a few months my collection rate has increases dramatically and the need for legal action reduced, I am looking forward to working with the team to implement this earlier on in the process to reduce my days overdue.