Industries

Debt Collection Solutions For Every Industry

  • Commercial

    Cloud Collections have a wealth of experience in the Trade Credit area collecting both small and large accounts and managing complex ligation.

    We work very closely with many clients and Trade Credit Brokers, satisfying different needs in specific industries. Our personalised approach enables us to respond quickly and help you deliver cost savings and improved cashflow, while protecting your reputation.

  • Strata

    Collecting strata levies is an important function of any successful strata scheme. Our Debt Collections Specialists have experience with collecting strata levies allowing us to deliver strong recovery rates.

    We work closely with Strata Managers allowing them time to manage the other vital facets of their core business ensuring they can maintain relationships with property owners.

  • Local Government

    Cloud Payment Group work closely with Local Government to understand their organisation and their community’s requirements when providing Rates and Sundry account management solutions.

    You can connect with your customers using our on-demand app which allows your customers to connect 24/7 with their local authority making payments, payment arrangements and utilising communications channels e.g. WhatsApp through our easy app solution which does not require any download.

  • Medical

    Cloud Payment Group provides specialised debt recovery services to organisations within the medical sector. We understand the importance of recovering outstanding medical accounts with sensitivity and privacy whilst ensuring your accounts are paid allowing you to maintain your cash flow.

    You can connect with your patients using our on-demand app which allows your them to connect 24/7 with you making payments, payment arrangements and utilising communications channels e.g. WhatsApp through our easy app solution which does not require any download.

  • Education

    Cloud Payment Group provide account management services to all levels of educational institutions across Australia and New Zealand with a sensitive fee recovery solution.

    You can connect with your guardians using our on-demand app which allows your them to connect 24/7 with you making payments, payment arrangements and utilising communications channels e.g. WhatsApp through our easy app solution which does not require any download.

    We understand the importance of recovering outstanding fees with a sensitive and delicate nature.

  • Insurance

    Cloud Payment Group work with Insurance companies collecting on Insured and Uninsured claims in both Australia and New Zealand. As well as our Debt Collection service our clients also take advantage of our Payment Management and Visual IVR technology which assists in their Claims and Call Centre Management.

  • Utilities

    Our On-Demand App is perfect to handle High Volume portfolios where varied call times and contact management are important to maximise results. Using automated account management technology early in the payment cycle will maximise results and deliver the most cost-effective outcomes.

    Our Digital Visual IVR will increase your customers experience, improve inbound call containment rates, decrease handling times and reduce costs.

Industries

Why you should use Cloud?

Market leading in end to end solutions from first customer contact to collection of account.

Outsourcing all or part of the Account Management process will reduce resources, improve recoveries, increase customer experience and reduce costs.

  • COST EFFICIENT

    Years of experience and ongoing process improvement means more efficient recoveries.

  • CUSTOMER CENTRIC

    Our debt recovery specialists are focused on customer service and exceeding expectations.

  • TECHNOLOGY ENABLED

    Our cloud-based platform tracks debts, payments, interest, and costs down to the cent.